

Our telemetry suggests that approximately three percent of meetings may experience impact. Scope of impact: This issue could impact any of your users that are given control during a meeting. We're expecting for the validation of the fix to complete by Tuesday, September 15, 2020, at which time we're aiming to provide an ETA for the deployment of the fix and the remediation of impact. We're developing a fix, which is expected to take an extended period of time to complete as we need to make sure that it doesn’t negatively impact any additional aspects of the Microsoft Teams service. Current status: We've determined that a recent service update is causing the problem. If a user has issues controlling the top of the screen, the sharer needs to move the shared app (such as a web browser or the Outlook client) down 40 pixels to mitigate the impact. If no mouse or keyboard actions are working, users may click on one of the side rail items (such as Chat, Teams or Calendar) and then return to the meeting screen to mitigate impact. More info: Depending on how impact is presenting itself for your organization, there may are workarounds available.

Title: Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the screen User Impact: Users who are given control by a presenter during a Microsoft Teams meeting are unable to control the screen.
